Privacy Policy

We collect information that you provide directly to us, including:

• Personal identification information (name, email address, phone number)
• Driver's license information and verification documents
• Payment information and billing address
• Profile information and preferences
• Communications between you and other users through our platform
• Vehicle information if you're listing a car for rent

We also automatically collect certain information when you use our services, including:

• Device information (IP address, browser type, operating system)
• Usage data and analytics
• Location information (with your permission)
• Cookies and similar tracking technologies

We use the information we collect to:

• Facilitate car rentals and communications between owners and renters
• Process payments and prevent fraud
• Verify user identity and maintain platform security
• Provide customer support and respond to inquiries
• Send you updates, promotions, and service-related information
• Improve and optimize our platform and services
• Comply with legal obligations and enforce our terms of service
• Analyze usage patterns and user behavior to enhance user experience

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and audits
• Strict access controls and authentication procedures
• Secure payment processing through PCI-compliant providers
• Regular backups and disaster recovery procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

We may share your information in the following circumstances:

• With other users: When you book a rental or list a vehicle, certain information is shared to facilitate the transaction
• With service providers: We work with third-party companies that help us operate our business (payment processors, analytics providers, etc.)
• For legal reasons: When required by law or to protect our rights and the safety of our users
• Business transfers: In connection with a merger, acquisition, or sale of assets
• With your consent: When you explicitly authorize us to share your information

We do not sell your personal information to third parties for marketing purposes.

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request that we correct inaccurate or incomplete information
• Deletion: Request that we delete your personal information
• Restriction: Request that we restrict the processing of your information
• Portability: Request a copy of your data in a structured, machine-readable format
• Objection: Object to our processing of your information
• Opt-out: Unsubscribe from marketing communications at any time

To exercise these rights, please contact us at privacy@snapcar.techozon.com. We will respond to your request within 30 days.

We use cookies and similar tracking technologies to track activity on our platform and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.